Our Services

The services provided by OneTek are catered based on the needs of your company. We offer packages that include remote support, project management, onsite support and more.

Choose your Service Tier

Tier 1

UEM

  • Remote monitoring & Management

  • Automated Microsoft & 3rd Party Patching

  • Remote Desktop Support Agent

  • Web Content Filtering

Popular

Tier 2

UEM + Helpdesk Support

  • Remote monitoring & Management

  • Automated Microsoft & 3rd Party Patching

  • Remote Desktop Support Agent

  • Web Content Filtering

  • Helpdesk Support

Tier 3

Full Service

  • Remote monitoring & Management

  • Automated Microsoft & 3rd Party Patching

  • Remote Desktop Support Agent

  • Web Content Filtering

  • Helpdesk Support

  • Onsite Dispatch

  • Business IT Solutions

  • Advanced Technical Support

Unified Endpoint Management

  • Remote Monitoring & Management

    24x7 monitoring of device status, centralized scripting, antivirus management and systems inventory.

  • Automated Microsoft & 3rd Party Patching

    Deployment of tested software updates, patching for known vulnerabilities on Microsoft and other common software platforms.

  • Remote Desktop Support Agent

    Ability to access systems remotely to address end user problems.

  • Web Content Filtering

    Customized reporting on service tickets, device inventory, patch status, system usage.

Tech Support

  • Help Desk Support

    In-house team of IT professionals dedicated to addressing day-to-day end user problems.

  • On-Site Dispatch

    Response to technical issues that are handled more effectively or efficiently on-site.

  • Business IT Solutions

    IT management, planning and strategic guidance on connecting technology solutions to business needs.

  • Advanced Technical Support

    Response to unique or advanced technical problems that require senior level engineering support.